IT Home Services
We are able to help with troubleshooting all major computer operating systems in the comfort of your own home. Apple OSX, iOS, Windows, Linux and Android are all covered. We can help create, repair or extend a home wifi network and offer buying advice to upgrade your home systems to the make your home technology experience more enjoyable and more productive.
Integra-IT VIP Home is service targeted at senior management or mission critical staff for any organisation, designed to reduce the demands on the in house I.T. departments. It leverages the knowledge that Integra-IT has built up around the consumer level I.T. and service providers in Hong Kong. We are able to offer the following services;
- Setup, configure and troubleshoot secure remote access to company I.T. systems through either RDP, Citrix or similar systems.
- Design secure networking solutions for senior staff with confidential or sensitive data out of the office.
- Setup and configure out of office trading tools such as Bloomberg.
- Setup and configure IP camera systems for high value employees' security and peace of mind.
- Out of business hours support.
- Design and setup Disaster Recover (DR) solutions for key employees.
Home Media and Audio Visual
Whether you want a home streaming media server and storage unit installed or just get a surround sound system up and running we can help. We can help setup a small home network to get your content and media where you want it in the home – whether or not that means a simple link between your PC and the TV or a fully networked home we can help you find the perfect solution.
We can help you fix many problems over the telephone often by remotely accessing your PC or laptop and fixing the issue while you watch on from the comfort of your own home. Experience further problems after an initial callout? We can follow up remotely saving the necessity of further callouts.
Offsite Support Drop Off/Collection Service
Don't have time to arrange a home visit? Drop your equipment off to our offices in Central and in many cases we can have the machine ready for collection the same day for the most cost effective support and troubleshooting service.
Coaching and Training
Feeling like you're being left behind by the onward march of technology or just want some refresher lessons? We can tailor coaching sessions to your needs working at a speed that you're comfortable with. Fancy learning something totally new or more advanced skills – we can help.
Annual Support Contracts
Want to know you have someone on call when you need them? We offer an annual support contract including a mixture of guaranteed home visit hours and telephone support giving you peace of mind that should something go wrong you'll get help when you need it in a timely fashion.
We can assist in the setup/reinstallation of your home IT networks so that they are up and running, and ready to go by the time you have moved into your new house.